Security Start Success Story – Meet Steve Waddams
NPB launched their Security Start Program earlier this year as a way to help those looking to get started in the industry, with the significant upfront costs a common deterrent.
The pathway provides financial assistance for a select number of participants, enabling them to obtain their Security Officer Licence, with a guaranteed position at NPB on completion.
58-year-old Steve Waddams is the first person to complete the course and commence work with NPB Security. Having worked in a variety of roles over his career, in what he refers to as an ‘eclectic background’, Steve was in search of a new opportunity that provided stability and a decent income.
Now a qualified guard and working regularly with NPB’s client Dan Murphys, we caught up with Steve to find out about his experience of the program and how he is finding his new role.
Q. Why did you sign up for Security Start?
Steve: Firstly, it would guarantee that I would have a career. Even though I’m 58, it’s never too late to start something new.
Security Start also appealed to me because it offers to pay for the course, which I’m then able to repay at a reasonable rate from my salary. It is a very helpful way to get started in the industry.
Q. What do you like about security work?
Steve: I love meeting people! Being a security guard means you can meet and greet people from all different backgrounds. I can chat with probably anyone on any level, so although you are in a position of authority, I find the job can be done in a very friendly and polite manner.
Q. How have you found working for NPB?
Steve: Excellent, I have really enjoyed it. They’ve given me as much work as I can handle and there is a great support network at NPB. I know the operations team work incredibly hard to please everyone. They give you a lot of thought, crafting rosters to suit you – which is fantastic.
Q. Would you encourage others to participate and how easy was the process?
Steve: Yes – I have already been encouraging plenty of people.
NPB use integrated training which makes it very easy, even for people like me who haven’t been in the classroom environment for 45 years. I was encouraged by Scott and David to take the opportunity and was given loads of confidence. I would highly advise anyone from 18 years of age to 65 to investigate the program and see if the training would suit them.
Q. Is there anything else you would like potential participants to know?
Steve: I think people should know about the support network at NPB. There is no I in team, from colleagues, to management, operations to reception, everybody has been ever-so-helpful. They are happy to share their own time to pass on advice, knowledge, and expertise, and I really do feel like part of the team and family working for NPB.
Dave and Scott are very approachable as employers, as approachable as any colleague that I chat with, so they should be commended on that!
NPB Security is dedicated to making meaningful changes to the industry, ensuring the best available service for their clients. Several positions remain in the Security Start program. If you are interested, you can find out more and consider applying here.