Security That Enhances Guest
Experience
Trained
Personnel
Our guards are discreet, professional, and calm under pressure—equipped to manage guest issues, emergencies, and service delivery without disrupting your operations.
24/7
Presence
From late-night check-ins to weekend functions, we provide round-the-clock security. When reception closes, our team—and Perth-based after-hours call centre—steps in to keep guests safe and supported.
Live Incident
Reporting
Our real-time reporting system gives your team instant visibility into any incident with photo, video, and voice-to-text updates.
Flexible
Coverage
From boutique hotels to multi-property resorts, we tailor security to your brand—scaling services like mobile patrols and VIP support as needed.
Safe
Work Environment
Your team deserves to feel safe at work. We help create a secure, supportive space by managing challenging situations with professionalism and control, so staff can focus on delivering great service without distraction.
When the Reception Closes
We Step In
Accommodation isn’t a 9-to-5 business, and neither are we.
Our after-hours reception service ensures your guests are supported, your property is supervised, and your team can switch off with confidence. From hotels and motels to student housing and serviced apartments, we provide on-site coverage when reception closes, managing check-ins, guest enquiries, access issues, and emergencies with professionalism and care.
With trained personnel, a locally based Adelaide call centre, and seamless handover from your day staff, we help you maintain safety, service, and peace of mind through the night.
Enquire now to find out how we can tailor our after-hours support for you.
WHAT MAKES US DIFFERENT?
Smart
Reporting
High-Tech
Solutions
Tailored
Teams
Affordable &
Effective
Smart
Reporting
Live status reports sent via smart devices provide a record of activity around your site, instilling confidence that your assets are effectively protected.
High-Tech
Solutions
Our personnel are equipped with high-tech equipment that makes it easier to respond to incidents. We can record events as they unfold and share them instantly with all relevant parties.
Tailored
Teams
We draw on a workforce of 2,000+ security professionals across WA to find the right team with the right skill set to protect your specific site.
Affordable &
Effective
We’re dedicated to helping you avoid the cost and disruption a security incident can impose on your operations. We provide the best possible security solutions to suit your budget.
Smart
Reporting
Reporting
Smart
Reporting
Live status reports sent via smart devices provide a record of activity around your site, instilling confidence that your assets are effectively protected.
High-Tech
Solutions
Solutions
High-Tech
Solutions
Our personnel are equipped with high-tech equipment that makes it easier to respond to incidents. We can record events as they unfold and share them instantly with all relevant parties.
Tailored
Teams
Teams
Tailored
Teams
We draw on a workforce of 2,000+ security professionals across WA to find the right team with the right skill set to protect your specific site.
Affordable &
Effective
Effective
Affordable &
Effective
We’re dedicated to helping you avoid the cost and disruption a security incident can impose on your operations. We provide the best possible security solutions to suit your budget.
Our reviews
We are using NPB for daily patrol and security response services for our construction site. The service to date has been very professional, and reasonably priced, and the customer service has been amazing. They are always prompt to respond and we felt the communication has been great throughout, getting their service on board was a breeze with zero hassle. A very good company to deal with for security services, I would highly recommend it to everyone.
Juliet Chen
We have dealt with NPB security for the last 4 months. Their staff have been responsible for ensuring the safety and security of guests and staff at two hotels containing 350 guest rooms as well as F&B outlets. We have been extremely happy with the service provided, and would recommend them without hesitation. Thank you to Mo & team (especially Mehmet) for the professionalism, care, dedication and polite interaction which we and our guests have experienced over your time with us.
Craig M
We have used them multiple times now for our hotels and they have kept all our guests completely safe without the need for intimidation and the up-to date logs are so efficient, Highly recommend this company and their team.
Joondalup City Hotel
What a fantastic experience.
I was Very reluctant to host an after ball party for 150+ teenagers, obvious reasons.
So I engaged the team at npd Security
From start to finish. It was seamless!!
The night was a complete success. npd staff; Jeff, Nick, Michael and Jordan knew what to do and when. Everyone that attended the event had a great time because they knew that they were in safe hands.
I would recommend without hesitation
Jason Cooley
NPB Security worked with us on our ‘Backstories’ one-day festival across multiple locations around Perth. They were incredibly accommodating and easy to work with, especially when last minute changes occurred. The security staff were professional, helpful, and friendly. We absolutely recommend NPB Security and will use their services in future.
Centre for Stories
CASE STUDY: AFTER-HOURS RECEPTION SUPPORT
After-Hours Assistance For Resort Guests
I have worked with NPB Security for several years on a number of our projects. They are a reliable and honest service provider. I have appreciated their innovation over the years with the introduction of new technology into their security services. Their service has continually evolved with the times and provided us the very best outcomes.’
CRAIG RAYNOR | SENIOR DEVELOPMENT MANAGER – PEET
Did we mention our many ISO accreditations?
At NPB Security, we take our accreditations, compliance and training seriously. We have attained ISO 9001, ISO 14001 and ISO 45001 accreditations. The ISO 9001 accreditation highlights our commitment to providing the highest standard of security services. In addition, we are accredited under ISO 14001, which reflects our proactive efforts in environmental management, and ISO 45001, affirming our rigorous approach to occupational health and safety. These accreditations ensure that we operate with excellence in service quality, environmental stewardship, and workplace safety.
REQUEST AN OBLIGATION-FREE QUOTE TODAY
Let’s talk about your security today. Or request an online quote.
We Have Protected Over$1 Billion Worth Of Assets
NPB Security has secured over $1 billion in construction projects and properties through Western Australia and South Australia
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