motel Archives - NPB Security | Perth Security Guards, Mobile Patrol and Crowd Control

Security Services making an immediate difference

NPB Security’s services were recently deployed to discourage a spree of criminal activity at a large industrial site in the Perth Airport Estate.

Spanning over 12-hectres and comprising several industrial buildings, the site was suffering from repeated trespassing, theft and property damage.

Director David Barrett said the client approached NPB to deliver a combination of security services to deter this unwanted behaviour and prevent damage to the site.

“Our team’s presence made an immediate impact, with someone apprehended on NPB’s first shift,” David said.

“Our guards are trained to act immediately and operate in a professional way, liaising and assisting the police to ensure the trespasser was caught.”

NPB implemented an onsite guard and mobile patrol service in conjunction with CCTV management and retrieval to ensure the large site could be monitored effectively overnight and throughout the weekends.

NPB partnered with Perth’s leading surveillance system provider, Site Sentry to deliver this service. Strategically placed, the Site Sentry camera towers provide NPB with the ability to monitor the entire site, not just when the guard is on patrol. The system will alert our guards to any motion detected via mobile devices kept on person and in the car, enabling them to see what is happening through the camera in real time.

Guards can attend the area immediately after a tower activation, as opposed to the section remaining unchecked for a period of time during a routine patrol.

Flood lights and sirens are activated on the towers to alert the intruder that they have been identified. An innovative part of the technology is the ability for guards to verbally communicate through the towers’ speakers and advise trespassers to leave before the police arrive.

Mobile Patrols are an efficient security solution featuring authoritative branding on vehicles, heightening the visibility of a security presence and reminding would-be criminals that someone is watching. Fitted with in-car cameras, patrol vehicles record any suspicious activity and enable real-time reporting. They also cover large areas, which is particularly valuable for industrial sized properties and construction sites.

NPB employs a state-of-the-art digital reporting system, leading to better transparency by giving clients the ability to track our guards’ movements on their property via GPS, while also offering real-time information and accurate incident reports in an easy-to-read format.

This combined offering gave our client peace of mind that their assets and property were safe under NPB’s watch. As a result, there has been a reduction in trespassing, and the costs associated with property damage.

NPB Security takes the time to understand how your company operates and develops a customised solution to address all of your security concerns.

Enhanced Security Technology offers extra layer of protection for assets

NPB Security is leading the way with technology that can assist in guarding your business. While having a physical security presence at your property or business is a great deterrent for unwelcome criminal activity, camera technology adds an additional layer of protection.

Over the past 6 months, NPB Security has partnered with local West Australian company Site Sentry to deliver surveillance for a number of high-profile construction clients.

NPB Security Director, David Barrett, said while there is still a high demand for traditional security services, such as physical guards and mobile patrols, there is a need for extra eyes at all times to support the traditional services.

“We are pleased to be working alongside another locally run and owned business that is focused on offering cost-effective solutions to protect assets and staff.”

“Combining advanced solar powered CCTV technology with a physical guard allows NPB Security to monitor various areas at one time.”

“This means our personnel can respond to incidents for efficiently, and drastically reduces the number of incidents on site.”

NPB Security currently support multiple clients with traditional and technological security services. This includes the site that was once Princess Margaret Hospital, which has physical guards, mobile patrols and the extra eyes of CCTV, supplied by Site Sentry. CCTV supports NPB Security’s guards by picking up suspicious activity promptly, especially on a large site. NPB Security is then able to deploy mobile patrols and manage the situation.

“NPB Security is committed to finding the best solution for clients. By offering this extra layer of protection alongside our highly trained personnel, clients are reassured that their staff and assets will be safe,” David added.

Three benefits of using NPB Security to provide after-hours support at your hotel

NPB Security are experienced in providing around-the-clock support at a number of Perth’s most popular hotels and motels.

Many hotel guests expect around the clock support from when they check in to their accommodation to the end of their stay. When guests feel secure, safe and supported they have a more enjoyable stay, and are likely to return again.

NPB Security is able to assist, operating a 24-hour support service for your hotel guests and staff. Responding to around one hundred calls each day, NPB Security officers are able to provide advice on accessing rooms, assistance with the check in process or any security worries guests may have.

This non-traditional security support has been available for almost five years at NPB Security. Businesses using this service include Seashells Scarborough, Ramada, Mandoon Estate, Quest and Seashells Fremantle.

Three of the key benefits of this service are:

Guest support

NPB Security staff are just a call away if guests need assistance outside normal staff hours, including help with the check in process. We are able to provide any codes needed and directions to those staying at the accommodation, helping to make the check-in experience as seamless as possible. If for any reason guests need one of our guards to assist them in person, we are able to drive to the location and provide support.

NPB Security is able to act as additional front of house support for your staff. Once guests are checked in there can be a number of concerns after hours. This can be anything from an air conditioning problem to where the nearest restaurant is. We have been offering this support service for a number of years now and have compiled a standard operating procedure manual. Our staff are able to answer a wide range of questions and offer cost-effective solutions for your company.

After hours security

It is extremely important that your staff and guests feel safe and secure at all times while at your venue. As a locally run and owned security service, NPB Security is ready to respond. We have thorough knowledge of Perth and the range of areas and issues that may arise at each venue.

Guests are able to call our 24-hour number and notify us of any security matters or noise complaints and our staff will act promptly to rectify the situation. Having a known security presence or service at your hotel is also a great way to prevent criminal activity on your premises.

Mobile Patrols

NPB Security’s mobile patrol division is traditionally rostered on for various clients such as Optus Stadium and the City of Subiaco. However, this service is an extra layer of protection on offer for hotels and motels when a physical security presence at the property is required.

Guests can call our dedicated and local call centre and we will send out a security officer in a mobile patrol promptly if needed. Some calls that we commonly receive include alarms being activated, noise complaints, and general safety concerns.

Our staff are all qualified security officers and undergo extensive additional customer service training, particularly for our call centres, ensuring your guests are provided with a high level of service at all times.