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NPB Security recognised at 2022 AHA Supplier Awards

NPB Security has received two awards at the 2022 Bankwest Hospitality Supplier and Legends Awards hosted by the Australia Hotels Association (AHA) of WA. Held at Crown Towers Perth, NPB received WA’s Best Hospitality Service Provider and Best Small Bar Supplier.

The annual awards seek to recognise outstanding suppliers, promotions, products and services in the Western Australian hospitality sector.

Director David Barrett said it was an honour to receive these awards and that recognition must be shared with the NPB team.

“Without the resilience and dedication of our valued team members, NPB Security would not be the business it is today,” David said.

“We would like to recognise our staff for their loyalty and thank them for supporting the business during COVID-19 and beyond.”

“I’d also like to acknowledge our clients, suppliers, the AHA WA and our competitors, who pulled together and supported each other in many different ways throughout this challenging period.”

It is no secret that many industries faced extreme hardships during COVID-19, with local businesses in the hospitality industry facing complete closure. Director Scott Parry said NPB Security felt the flow-on effect of this and resulted in the company refining its operations.

“NPB had to reinvent its business model in order to respond to the new demands and business practices that have come into effect,” Scott said.

“Our operations have adapted to meet new needs and opportunities including expansion nationally into the South Australian market. Additionally, we expanded our footprint in a sectors such as retail, government, call centres and mobile patrols.”

NPB also recognises how difficult the COVID-19 period has been for their client’s. It was through working collaboratively and their ongoing support that the business has had continued success.

“Our clients have faced similar issues and learning how to effectively understand their needs and work on how we can provide the best solution has been critical in navigating a tough labour market,” Scott said.

NPB is proud to be this year’s Best Hospitality Service Provider and Best Small Bar Supplier and would like to thank the Australia Hotels Association of WA for this recognition.

Safety in security – Meet our Security Start participant Wafiy

Last year, we launched our Security Start Program as way to financially assist and encourage those looking to get started in the security industry.

The significant upfront costs to become a guard is often a deterrent, so we created a pathway that provides financial assistance for a select number of participants. This enables them to obtain their Security Officer Licence, while also guaranteeing a position at NPB on completion.

Thanks to CORE Security Group, participants are receiving the highest quality training to ensure they are prepared to enter the security workforce. As a fellow Western Australian business, NPB is proud to be working with CORE who are enabling us to successfully deliver the Security Start program.

Wafiy Omar is one of the latest participants to complete his course and commence work as a guard. When considering a second job to earn an additional income, Wafiy came across the Security Start Program. He reached out to his cousin who works for NPB, submitted his application and was selected to participate.

“If it wasn’t for David [NPB’s Director] and my cousin, I wouldn’t be in the situation I am,” Wafiy said.

“They have given me a very good opportunity to use it as a second income and have the chance to choose it in future as a full-time career.”

“I said to my partner recently that I’m so glad I got a security licence because there are so many jobs in the security industry and it has just opened up more opportunities for me. I’ve used security as a safety net, because I think it’s quite a big industry.”

Customer service is at the core of security work, and is something Wafiy enjoys delivering to patrons, drawing on his previous roles in sales and recruitment.

“I really enjoy the customer service side of things, I use my skills and experience to understand the customer’s situation, and then go from there,” Wafiy said.

“I also like to keep people safe in a customer service kind of way, not in a way where I am tough security guard, by drawing on my skills such as first aid, while keeping the venue safe.”

When considering whether to join the hospitality or security industry, the decision was made easy knowing there was no upfront financial commitment required with Security Start.

“The program is a good start to get you in the industry, it’s very hard to fork out $1,500 out of nowhere. NPB gave me a great opportunity to test the security industry and decide if I want to get into it as a full-time career,” Wafiy said.

Wafiy is a major advocate for the Security Start program and is currently assisting a former colleague to submit his application.

“It’s a great way to get started in an industry that is really peaking at the moment.”

“I’m still promoting Security Start. Going through the program with NPB is a good way to know if you like the industry or not, and you’ve got nothing to lose, so if you don’t like it, you just pay back the cost of the course.”

As Wafiy highlighted, the industry continues to grow with no signs of slowing down.

“We need security people everywhere, not just in clubs and nightclubs, but also in corporate areas, the airports, hotels, construction and mining,” Wafiy said.

“There is so much work out there, it’s an industry that’s never going to die.”

In addition to supporting those looking to commence work as a guard, NPB Security is trying to strengthen the industry in WA following unprecedented demand for security services.

Security work is a great option for those looking to earn a second income. If you know someone who might be interested more information about our Security Start Program is available here.

Tips to keep you and your belongings safe this festive season

December brings about the best time of the year – the festive season!

While we all enjoy this time with friends and family, celebrating the year with colleagues, taking a well-earned holiday or attending an event, it’s important to remember some easy steps to protect yourself and belongings.

The NPB Security team is passionate about safeguarding the people of Western Australia and their assets. We’ve been leading the industry for 11 years, working with clients in the retail, hospitality, mining and construction sectors.

Earlier this year we became a proud sponsor of Constable Care’s City After Dark Program and shared some tips to help you stay safe and happy this holiday season.

Christmas Celebrations         

  1. Stay with your mates

Look after your friends on nights out and keep in touch to make sure everyone gets home safely.

  1. Don’t leave your drink unattended

Only leave your drink with close friends or colleagues; unfortunately, not everyone has good intentions on a night out. Better yet, take your drink with you if can.

Site Closure

  1. Lock away items and signage

Before closing for the year, be sure to secure any items on site that might be attractive to passers-by! This includes signage, traffic cones or anything else that is easily moveable and might end up in the wrong hands.

Christmas Shopping

  1. Hold onto your bags

Heading to the shops in December can be stressful. With so many people around, always have your trolly and shopping basket within easy reach and keep your handbag or wallet on your person.

Secure your Home

  1. Be aware of what items are on display

Leaving the blinds open to share your Christmas tree lights, wrapped gifts and decorations is a great way to spread festive cheer along your street, but be aware of what you are leaving on show to passers-by.

Be sure to lock your windows and limit the items on display that may attract unwanted attention.

  1. Don’t leave signs you’re away

Before you head off on a holiday, ask a relative, friend or neighbour to check on your home in your absence. Simple things like collecting your mail and taking your rubbish bins in and out will help create the impression that someone is home.

Sensor lights and lamp timing switches are a worthy investment as they can deter any unwanted visitors from approaching your house.

Events

  1. Ask for help from a security guard or police officer

Security guards attend events to keep you safe, so if you need help don’t hesitate to ask for it.

  1. Stay hydrated

We are proudly working at some of Perth’s most exciting events this festive season. At the peak of summer, remember to drink plenty of water! Many event locations have water stations, so there is no excuse to be dehydrated this season.

Enjoy this wonderful time of year, celebrate safely, and treat yourself to some Boxing Day specials.

Security Start Success Story – Meet Steve Waddams

NPB launched their Security Start Program earlier this year as a way to help those looking to get started in the industry, with the significant upfront costs a common deterrent.

The pathway provides financial assistance for a select number of participants, enabling them to obtain their Security Officer Licence, with a guaranteed position at NPB on completion.

58-year-old Steve Waddams is the first person to complete the course and commence work with NPB Security. Having worked in a variety of roles over his career, in what he refers to as an ‘eclectic background’, Steve was in search of a new opportunity that provided stability and a decent income.

Now a qualified guard and working regularly with NPB’s client Dan Murphys, we caught up with Steve to find out about his experience of the program and how he is finding his new role.

Q. Why did you sign up for Security Start?
Steve: Firstly, it would guarantee that I would have a career. Even though I’m 58, it’s never too late to start something new.

 Security Start also appealed to me because it offers to pay for the course, which I’m then able to repay at a reasonable rate from my salary. It is a very helpful way to get started in the industry.

Q. What do you like about security work?
Steve: I love meeting people! Being a security guard means you can meet and greet people from all different backgrounds. I can chat with probably anyone on any level, so although you are in a position of authority, I find the job can be done in a very friendly and polite manner.

Q. How have you found working for NPB?
Steve: Excellent, I have really enjoyed it. They’ve given me as much work as I can handle and there is a great support network at NPB. I know the operations team work incredibly hard to please everyone.  They give you a lot of thought, crafting rosters to suit you – which is fantastic.

 Q. Would you encourage others to participate and how easy was the process?
Steve: Yes – I have already been encouraging plenty of people.

NPB use integrated training which makes it very easy, even for people like me who haven’t been in the classroom environment for 45 years. I was encouraged by Scott and David to take the opportunity and was given loads of confidence. I would highly advise anyone from 18 years of age to 65 to investigate the program and see if the training would suit them.

Q. Is there anything else you would like potential participants to know?
Steve: I think people should know about the support network at NPB. There is no I in team, from colleagues, to management, operations to reception, everybody has been ever-so-helpful. They are happy to share their own time to pass on advice, knowledge, and expertise, and I really do feel like part of the team and family working for NPB.

 Dave and Scott are very approachable as employers, as approachable as any colleague that I chat with, so they should be commended on that!


NPB Security is dedicated to making meaningful changes to the industry, ensuring the best available service for their clients. Several positions remain in the Security Start program. If you are interested, you can find out more and consider applying
here.

NPB Security Partner with Perth Heat

NPB Security is delighted to partner with Perth Heat for the 2021/2022 Summer of Baseball.

Perth Heat was founded in 1989 as one of the Australian Baseball League’s foundation teams and have gone on to become one of the country’s most successful sporting clubs.

Providing security guards for games and events held at Empire Ballpark, Perth Heat CEO Steven Nelkovski said it is great to have NPB Security onboard.

“It’s a partnership that we’ve had for 10 years, and one we are extremely proud of,” Steven said.

Attending a Perth Heat game is a fantastic experience, with the perfect environment for the whole family.

“A day at the ballpark is unique, we have a nice American theme that runs through our game day experience,” said Steven.

“It’s different to other sporting events, for example if the ball goes over the fence and you catch it, you get to keep it.

“It is a wonderful family friendly environment and the menu is a little bit different too. We like to bring through an American style of flavour to replicate what you get at Minor League ballparks in America.”

It is shaping up to be a massive summer for the Heat on and off the pitch, as they look to go one step further after finishing runners up in 2020/21, as well as celebrating the successful history of the club.

“The Perth Heat will celebrate 70 years since our first Claxton Shield Championship win in 1952. We will have a lot of promotion around the success we’ve had as an organisation and celebrate all of the great champions of the club and the state,” Steven said.

NPB Security Director, David Barrett said he was proud to continue the long running partnership.

“This was one of our first sporting partnerships when we established NPB in 2010, so we are very pleased to continue the tradition this year. It is also fantastic to see what the club are doing in the sustainability space and we’re looking forward to seeing these initiatives in action.

Perth Heat has some ambitious goals with a desire to be Australia’s most sustainable baseball team. Their objectives include a 50% reduction in plastic by 2025; moving towards a 100% digital ticketing system and playing their games in Australia’s first renewable energy powered ballpark.

David said his company recognises the important role sport has in improving the health and wellbeing of all who participate regardless of age, ability, background or gender.

“NPB Security is a huge advocate for sport, understanding the significant and positive impact it has on the community. Communities are strengthened when we come together to play sport and build a sense of belonging.”

For those interested in attending a match in the 2021/22 season, Steven provided this famous quote:

A hot dog at the ballpark is better than a steak at the Ritz – Humphrey Bogart

The Heat has a range of membership options available, whether you can attend every match or only a few. With their Mega Membership giveaway now happening, it’s the perfect time to get onboard the Perth Heat, find out more here.

NPB Security partner with Constable Care Foundation

NPB Security is proud to announce a three-year partnership with the Constable Care Foundation.

We are sponsoring the City After Dark program which seeks to educate secondary students and community youth groups on how to identify risks and avoid dangerous decisions at night.

The program is run in partnership with the WA Police Force and guides participants through the Perth CBD and entertainment precincts on a weeknight.

Constable Care Foundation’s Marketing Manager Diane Ainsworth said it was great to partner with NPB Security.

“The support from NPB Security ensures the popular City After Dark program can continue to empower young people to become streetwise and take control of their personal safety when out at night,” Diane said.

“It allows Constable Care Foundation to market this important safety education program to secondary schools, youth community groups and tertiary students.”

The three-hour walking tour commences in the early evening to show that areas which are largely safe during the day can become much riskier at night. Designed with a strong educational focus, the program is effective through participation and experiential learning.

Director David Barrett said extensive experience working in the Perth hospitality industry prompted NPB Security’s participation in this initiative.

“NPB guards have been protecting patrons at night for years, so we understand the importance and difference responsible practices can make,” David said.

“Going out with friends should be an enjoyable experience, but we know how quickly things can change. This is an opportunity to prepare young people through education and experience to ensure they understand how to identify potential conflict, and therefore avoid it.”

Key learnings from the tour include avoiding dangerous areas, alcohol and its effect on safety, stranger interactions and tips on observation, staying aware and avoiding precarious situations.

Diane said it’s always intriguing to hear which aspects of the active participation experience that attendees find the most useful and interesting.

“Often it is a revelation for all participants, as they don’t know what they don’t know, especially when it comes to risky situations and identifying risks.”

“Distraction through smartphone and headphone use is also a safety concern with this demographic, so the importance of observation and awareness of surroundings is one of the key issues highlighted.”

The Constable Care Foundation has been inundated with positive feedback and research on the program.

“Previous participants have described the program as engaging, entertaining and informative with the knowledge and safety skills they learn transferrable to any suburb or city,” Diane said.

“The majority, even parents accompanying their teenagers on the tour, leave with new knowledge on night-time safety, the risks and how to stay safe when venturing out at night.”

Like many events, COVID-19 halted City After Dark tours due to lockdowns and restrictions at venues. However, despite the pandemic, Diane said there had been a surge in demand for the unique experience.

“Bookings increased by almost 300 per cent in the 2019-2020 year, with a 200 per cent increase in participant numbers compared to the previous year. This is despite the suspension of tours in the early part of 2020 due to COVID-19.”

The Constable Care Foundation’s convenient booking system enables tours to be rescheduled to a time and date that suits if COVID-19 restrictions are implemented.

In honour of our new partnership, NPB Security is sharing our top 5 tips to stay safe on a night out:

  • Stick with your mates and look after each other
  • Don’t flash your cash
  • Never leave your drink unattended
  • Avoid poorly lit areas
  • Ask for help from a security guard or police officer.

 

If you’re interested in organising a tour for secondary students or a community youth group, you can find out more here.

International Security Officers’ Day 24/7

International Security guard day

Wishing the NPB team a happy International Security Officers’ Day. The 24th of July is an opportunity to recognise and thank those working behind the scenes to keep us safe.

24 July is a day which reflects on the demands of security work that see our team on shifts throughout the day and night. An initiative by the Australian Security Industry Association Limited (ASIAL), International Security Officers’ Day is now celebrated across the world including in Australia, Bangladesh, Canada, China, New Zealand, Hong Kong, Macau, India, Singapore, United Kingdom and Thailand.

NPB Security want to acknowledge the occasion by sincerely thanking our diligent and committed team of more than 2,000 security officers working across Western Australia 24/7.

It has been a busy year for the team at NPB as we come to terms with the effects of COVID-19. The demand for guards has grown significantly, required not only to protect and oversee assets and buildings, but a shift in demand towards the health, safety, and wellbeing of people throughout the State.

NPB guards have been diligent in the way they have gone about work during this time, whether that be upskilling, diversifying or undertaking courses to ensure our clients receive the best service possible.

The dedication and professionalism of our team is reflected in the way they have gone about these extra challenges and hours. Our guards carry out their responsibilities with pride and enthusiasm. We were delighted when we received this comment on social media recently:

“I wanted to say your employees here are doing an outstanding job.

 They are professional but most importantly being kind and friendly to people in an environment that can be stressful for some. It’s a fine balance to have authority and let people feel at ease. Great job 👏🏻

 Working in security is a rewarding career, yet few recognise the sacrifice made by guards. Whether it’s putting themselves in harm’s way or working tiresome hours, they are always there to protect the public from danger or offer a helping hand.

If you see our team members in action this weekend at Optus Stadium, in venues across Perth, at your local shopping centre or on the road in one of our mobile patrol vehicles, be sure to thank them for their efforts. And don’t forget to congratulate your colleagues on their work over the last year #thankyousecurityofficers.

If you’re passionate about people and safety, a career in security could be for you. Apply with NPB Security here.

NPB Security celebrates partnership with Indigenous-owned business for Reconciliation Week

Dream Time Game

NPB Security were proud to work at Optus Stadium over weekend when Perth hosted the AFL’s highly anticipated Dreamtime match in the Sir Doug Nicholls round.

The annual match recognises and celebrates First Nations players and culture and falls in National Reconciliation week. It marks a time for all Australians to learn about our shared histories, cultures, and achievements, and to explore how we can contribute to achieving reconciliation in our country.

To mark the occasion NPB engaged Australia’s largest Indigenous-owned workplace supplier, Kulbardi, to design and create a lanyard for their guards, featuring an indigenous design.

Kulbardi have supplied our uniforms for several years, so it was a great opportunity to recognise our long-term partnership and a chance for NPB to acknowledge the traditional owners of the land

The image on the lanyard features black and white elements coming together on the Earth.

It’s a small gesture, but one which encourages our staff to have positive conversations about reconciliation.

We are proud to work with Australian company Kulbardi, who reinvest part of their proceeds to their community investment fund. The Bibbulmun Fund invests in community projects and initiatives designed to support, encourage and inspire Indigenous communities across Australia.

Our staff really enjoyed working at the sold-out event, which has only left its Melbourne home once before.

It was fantastic to see our guards wearing the lanyards at Saturday’s game, and we expect to see a lot of them continuing to wear them after the weekend.

NPB Security launch Security Start Program

NPB Security are dedicated to making meaningful changes to the industry, ensuring the best available service for their clients.

The significant upfront cost required for guards to become accredited can be a deterrent  for those looking to get started in the industry.

This has given rise to NPB’s ‘Security Start’ program, which will assist ten lucky people with finance to cover the cost of a Certificate II in Security Operations and the associated licences.

NPB Director David Barrett said it was about getting the right people into the industry.

“This allows us to deepen the recruitment pool, provide the best staff and fulfil our clients’ needs,” Barrett said.

“Upon successful completion of the required training and licensing, guards will be guaranteed priority employment with NPB Security.”

“New staff members will be provided with enough shifts to enable the loan to be repaid within three months.”

With a growing, diverse client base, NPB are able to provide staff specialising in the retail, event and hospitality sectors.

Several requirements must be met to be considered for the program. Candidates must:

  • Be over the age of 18
  • Be legally permitted to work in Australia
  • Be fit and of good character (two character references are a requirement of security officer licencing)
  • Hold a current National Police Clearance
  • Hold a current driver’s licence; and
  • Own a smartphone.

To be considered for this opportunity, individuals will need to complete the application form, which can be found in the link below. All applications received will be reviewed and assessed fairly.

LINK TO ONLINE APPLICATION FORM